Next, the person interviewing you will want to know more than what your resume says. Remember that the CV is what got you here, so be sure you have the skills they are looking for and focus on showing them. Let’s look at some questions that may be ask in this part and what you could answer.
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How do you ensure that patients are inform at all times about their medications and their proper use?
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As a pharmacist, a critical aspect of your private job circular is making sure. Patients understand what their medication is. Why they’re taking it, what it’s for and how to administer it. An important part of your day, if you work in front of the public in a pharmacy, may have to educate patients. Years ago, for example, antibiotics could be sell. Without a prescription in pharmacies in Spain. Nowadays, a prescription from a doctor is necessary. And it is not uncommon for people to come looking for the medicine without having been prescribe it. So, the interviewers want to know how you would face that and other assumptions.
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What would be a good answer?
you could reply that as a pharmacist. Your priority is to make sure that patients understand .What a medicine is use for and. Why a doctor’s prescription need in some cases. Also, you like to ask them if they have any other disease. Or pathology that could be counterproductive. Due to the side effects of that medication. Make it clear that communication and gaining the trust of customers is very important to you.
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When working in a large pharmacy, providing excellent customer service can be challenging.
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How can you ensure that you excel in patient care. While fulfilling your other responsibilities?
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Customer service and confidentiality is essential for pharmacies. A it ensures that patients feel respected and cared for. But, it can be challenging for pharmacists. Especially when working in a large pharmacy with many customers and few staff. With this question, the interviewer will want to know. If you are able to work under pressure, in stressful situations and still care about clients. Also your answer will tell them. If you are able to do different tasks at the same time. If you know how to organize yourself and decide. Which task is the highest priority and if you do not lose attention to detail.
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What would be a good answer?
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You could reply that customer service is always a priority for you. And that you believe every patient deserves your full attention. No matter how many customers there is that day. Describe the strategies you use to always keep your attention. If, for example, you do some sport or recreational activity in your free time. That helps you to be fresh later at work, and how you organize yourself so that work does not accumulate. In this question you can also take the opportunity to mention. The importance of teamwork and delegating to colleagues . To dedicate time to all clients.
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These are two concrete examples of questions that can be ask in an interview to be a pharmacist. Other possible questions are:
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Have you before worked in a pharmacy? How big was it?
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If you think you’ve made a medication error, but didn’t realize it until the patient was gone, what would you do?
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What would you do if a customer asked you about a drug you hadn’t heard of?
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Describe the biggest challenge you have faced in your work.
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If a patient was taking a complex medical treatment. How would you explain it to them in a way that they could understand?
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Tell me about a time when you did not meet the expectations of a patient and what you did later to correct the error.
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Describe a time when you went above and beyond what a client expected or became more involved in some way.
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Tell me about a time when you had to use your research skills at work.
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As we say, these are a few examples. But if you take into account the skills need for the position. And what the interviewers value most, you will be able to get an idea of. ​​Where the questions will go and be prepare to pass the challenge with flying colors. Much encouragement!